Let's encrypt stop renew certificate

Community Support Linux
1

nothing changed in configuration but suddenly the letsencrypt certificates dont renew.

I found in Log file:

    raise errors.AccountNotFound(f"Account at {account_dir_path} does not exist")
certbot.errors.AccountNotFound: Account at /var/cache/bunkerweb/letsencrypt/etc/accounts/acme-v01.api.letsencrypt.org/directory/461a7688a3780cbda567e0e23c0ab022 does not exist

2026-06-29 19:16:21,490:ERROR:certbot._internal.renewal:All renewals failed. The following certificates could not be renewed:
2026-06-29 19:16:21,495:ERROR:certbot._internal.renewal:  /var/cache/bunkerweb/letsencrypt/etc/live/bw.mdcsystems.de/fullchain.pem (failure)
  /var/cache/bunkerweb/letsencrypt/etc/live/xxx/fullchain.pem (failure)

but I have a folder: acme-v02.api.letsencrypt.org

thank you for help

2

Hi @deutschem,

We are aware of this bug and it will be fixed in the next stable version that should be released any day now!

While you wait the solution is to connect to the web interface → Access the Letsencrypt extra page → Select the faulty certificate → Delete it so it gets automatically recreated correctly

Regards,

Théophile

3

Hi,

thank you for that info.

I doen this now. the certs are recreated. But the CN is now www.example.org and the dates (browser info) are wrong too, in bunerweb ui the dates are correct

so no luck

regards

Markus

4

Hi,

so, upgradet to .12:

letsencrypt do not renew, even if I delete the “old” certs.

New: If I delete the “old” certs no new cert will becreated (waiting for 2 hours)

Log:

2026-07-03 13:52:08,583:DEBUG:certbot._internal.display.obj:Notifying user: Processing /var/cache/bunkerweb/letsencrypt/etc/renewal/{my-domain}.conf
2026-07-03 13:52:08,584:ERROR:certbot._internal.renewal:Renewal configuration file /var/cache/bunkerweb/letsencrypt/etc/renewal/{my-domain}.conf is broken.
2026-07-03 13:52:08,584:ERROR:certbot._internal.renewal:The error was: expected /var/cache/bunkerweb/letsencrypt/etc/live/{my-domain}/cert.pem to be a symlink
Skipping.
2026-07-03 13:52:08,584:DEBUG:certbot._internal.renewal:Traceback was:
Traceback (most recent call last):
File “/usr/share/bunkerweb/deps/python/certbot/_internal/renewal.py”, line 114, in reconstitute
renewal_candidate = storage.RenewableCert(full_path, config)
File “/usr/share/bunkerweb/deps/python/certbot/_internal/storage.py”, line 519, in init
self._check_symlinks()
~~~~~~~~~~~~~~~~~~~~^^
File “/usr/share/bunkerweb/deps/python/certbot/_internal/storage.py”, line 598, in _check_symlinks
raise errors.CertStorageError(
“expected {0} to be a symlink”.format(link))
certbot.errors.CertStorageError: expected /var/cache/bunkerweb/letsencrypt/etc/live/{my-domain}/cert.pem to be a symlink

2026-07-03 13:52:08,584:DEBUG:certbot._internal.display.obj:Notifying user:

2026-07-03 13:52:08,584:DEBUG:certbot._internal.display.obj:Notifying user: No renewals were attempted.
2026-07-03 13:52:08,584:DEBUG:certbot._internal.display.obj:Notifying user:
Additionally, the following renewal configurations were invalid:
2026-07-03 13:52:08,584:DEBUG:certbot._internal.display.obj:Notifying user: /var/cache/bunkerweb/letsencrypt/etc/renewal/{my-domain2}.conf (parsefail)
/var/cache/bunkerweb/letsencrypt/etc/renewal/{my-domain3}.conf (parsefail)
/var/cache/bunkerweb/letsencrypt/etc/renewal/{my-domain2}.conf (parsefail)
/var/cache/bunkerweb/letsencrypt/etc/renewal/{my-domain}.conf (parsefail)
2026-07-03 13:52:08,584:DEBUG:certbot._internal.display.obj:Notifying user: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2026-07-03 13:52:08,584:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File “/usr/share/bunkerweb/deps/python/bin/certbot”, line 6, in
sys.exit(main())
~~~~^^
File “/usr/share/bunkerweb/deps/python/certbot/main.py”, line 18, in main
return internal_main.main(cli_args)
~~~~~~~~~~~~~~~~~~^^^^^^^^^^
File “/usr/share/bunkerweb/deps/python/certbot/_internal/main.py”, line 1886, in main
return config.func(config, plugins)
~~~~~~~~~~~^^^^^^^^^^^^^^^^^
File “/usr/share/bunkerweb/deps/python/certbot/_internal/main.py”, line 1636, in renew
renewal.handle_renewal_request(config)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^
File “/usr/share/bunkerweb/deps/python/certbot/_internal/renewal.py”, line 745, in handle_renewal_request
raise errors.Error(
f"{len(renew_failures)} renew failure(s), {len(parse_failures)} parse failure(s)")
certbot.errors.Error: 0 renew failure(s), 4 parse failure(s)
2026-07-03 13:52:08,584:ERROR:certbot._internal.log:0 renew failure(s), 4 parse failure(s)

5

ok, so I think I get no community support ?

6

Upgrade to 1.6.13 → no lets encrypt renew.

2026-07-16 19:19:48,383:ERROR:certbot._internal.log:0 renew failure(s), 4 parse failure(s)

I am shure I cannot do anything anymore. ok, so that support behaviour is nothing for me and my business. So, very welcome: FortiWAF.

7

Hello, dont know where I can close my account. moderators please delete/close my account. Thank you.